The i-Benchmark System, Care Quality Commission (CQC) Compliance Software


We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy and our cookies policy.


            This document was created using an SEQ Legal template. What information do we collect?
            We may collect, store and use the following kinds of personal information:
            (a)   information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and time spent on the site);
            (b)   information relating to any transactions carried out between you and us or in relation to this website, including information relating to any purchases you make of our goods, courses or training;
            (c)   information that you provide to us for the purpose of registering with us including your practice details;
            (d)   information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
            (e)   any other information that you choose to send to us.


            A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

            We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: Google privacy policy. Our advertisers/payment services providers may also send you cookies.

            For more information about cookies on the i benchmark website please visit our Cookie Policy Page

Using your personal information

            Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
            We may use your personal information to:
            (a)   administer the website;
            (b)   improve your browsing experience by personalising the website;
            (c)   enable your use of the services available on the website;
            (d)   supply to you services purchased via the website;
            (e)   send statements and invoices to you, and collect payments from you;
            (f)   send you general (non-marketing) commercial communications;
            (g)   send you email notifications which you have specifically requested;
            (h)   send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties, which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
            (i)   provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
            (j)   deal with enquiries and complaints made by or about you relating to the website;
            (k)   keep the website secure and prevent fraud;

            Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

            We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


            We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. Details of i Benchmark’s subscribers will be communicated to the relevant manufacturers or providers who support the i Benchmark Ltd Company.
            The contact details of members and their organisation will be listed on the i Benchmark website unless the member chooses not to. In addition, we may disclose your personal information:
            (a)   to the extent that we are required to do so by law;
            (b)   in connection with any legal proceedings or prospective legal proceedings;
            (c)   in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);