The i-Benchmark System, Care Quality Commission (CQC) Compliance Software

How it works

We help you understand the best practices that the Care Quality Commission (CQC) are looking for and incorporate these into your operation, turning compliance from a burden into a benefit.

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The i-Benchmark System

Following the changes to the way that the CQC inspections are carried out, i-Benchmark has been developed to allow registered managers and users to view and self- evaluate their CQC compliance through the dashboard and portal. i-Benchmark allows managers to divert resources to areas of concern to ensure all areas of CQC compliance are up to date, and provides the convenience of storing all of your CQC compliance documents all in one place.

  • Placeholder Simplistic Views The at a glance view allows users to identify areas of concern which is highlighted by the alert symbol. By clicking on the alert it takes you directly to the area which needs attention.
  • Placeholder Team Approach Managers are able to allocate tasks to other staff members to share the responsibility of Compliance. Once complete the manager can validate that it has been completed.
  • Placeholder Evidence attachedFor each Key line of Enquiry users are able to see the number of documents attached and upload more. This allows you to demonstrate compliance easily with up to date evidence.
  • Placeholder Expert AdviceFor each key line of Enquiry you receive expert advice on what the Inspectors will be looking for and also Best practice on how to achieve compliance in this area.
  • Expert Advice The system advices users on what evidence is needed for each Key Line of Enquiry. (CQC Outcomes are now called Key Lines of Enquiry) This ensures that the most relevant evidence is up to date and on hand when required. The system is packed full of expert insight to the world of CQC Compliance. This includes evidence advice at prompt level and over 80 videos that can be viewed from individual training, to sharing best practice in team meetings.
  • The DashboardThe Dashboard is a great tool to allow you to review on a daily basis how well your organisation is doing against the 5 CQC key Questions and how staff are performing against allocated tasks. This enables the manager to quickly understand what you’re already doing well to meet the CQC regulations and explore areas for improvement. You can be safe in the knowledge that all CQC Key Lines of Enquiry are being addressed and that CQC compliance remains consistent.

Policies & Procedures

This personalised section enables you to upload supporting policies and procedures unique to your business. You can upload documents, attach hyperlinks and set a review date to ensure your policies and procedures remain relevant. Having these included within your compliance system establishes a comprehensive CQC compliance and registration tool.