The i-Benchmark System, Care Quality Commission (CQC) Compliance Software


I-benchmark was developed by Green Maze support. This company was set up in july 2011 by James McQuillin (a former Training Manager / Project manager at the CQC and its predecessor, the Commission for Social Care Inspection), and provides services to businesses and organisations that are registered or seeking to be registered with the Care Quality Commission (“the CQC”).


Green Maze Support

James set up Green Maze because he believed there was a general lack of knowhow in providers as to the best means of achieving, maintaining and demonstrating compliance with the 16 outcomes required by the Regulations. Green Maze offer a number of services to help providers become and remain compliant. They offer open courses on compliance, audits and observational auditing. They design bespoke training packages to meet any specific requirements including IT training. The company also carries out comprehensive audits which include action plans for providers to implement. To date they have delivered training to around 5500 individuals from over 575 providers. In terms of onsite support, to date they have helped over 100 providers through the provision of inter alia:

Mock Inspections, Review of management teams, Advising providers on how to challenge CQC Inspection reports, Action plan development following non-compliance, Registered manager training, On-line Tool kit support via i-Benchmark and Audits.

To find out more about Green Maze Supports courses and services please visit: