The Leading CQC Compliance Software
With constantly changing laws and regulations, it can be difficult to understand the requirements of the CQC. That’s why we created i-Benchmark; The leading web-based solution, ensuring you remain compliant year after year. Our software is specifically designed to conform to the Fundamental Standards set out by the Care Quality Commission (CQC), the independent regulator of health and adult social care services in England.
See how it works
With the i-Benchmark system you can...
- Quick & easy evidence upload tools pages.
- Create and manage a staff and training certification matrix.
- Capable of supporting multiple sites and department for your organisation.
- A collaborative team led approach to site level CQC compliance.
- Allocate tasks using workflow and validation for your CQC compliance team members.
- The CQC Manager dashboard allows each response to be validated before a CQC inspection takes place.
- Industry expert advice to help guide you through what’s for a CQC inspection.
- Establish an effective compliance regime
- Hundreds of online videos offering expert advice from key industry figures.
- Real time dashboards to monitor your CQC compliance evidence across all sites 24/7/365!
- Expert advice and tool tip assistance for CQC every prompt.
- Asset library for both Policies & Procedures and Audits.
- Attach multiple documents to each response ensuring everything its kept in once place for your next CQC inspection.
- Company owner, manager and team based reporting.
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- Key Lines of Enquiry With 'at a glance' functionality, the organisations Compliance Function can easily gather and demonstrate compliance in line with CQC’s Key Lines of Enquiry. The system creates a more accessible and transparent compliance environment.
- i-Benchmark Dashboard The Dashboard solution incorporates a firm's compliance monitoring programme, policies and registers and creates a central access point for the Compliance Officer and other designated staff to upload and share documents and tasks.
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Main benefits
The software offers “At a glance” dashboards to quickly assess your compliance status. This will help each of your sites maintain CQC compliance. Allocation of the responses are shared across active team members bringing a collaborative approach to compliance. Managers are able to continually assess a sites’ compliance rating across their entire estate, finding any bottlenecks immediately and taking action straight away. Your documents are available to download any time and also offer pointers on where evidence is kept ensuring that a CQC inspectors gets exactly what he needs when an inspection takes place. The check list of tasks and workflow allocation will ensure that your sites meet all CQC Fundamental Standards and Guidelines.
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Stay on track with CQC Compliance
i-Benchmark’s sophisticated suite of tools allows your team members to keep all approved responses and evidence up to date with just a few clicks. The responses to each prompt can be viewed based on status, critically and review date. CQC Team managers can monitor and create manual tasks and activities which are then assigned to appropriate CQC team members. These responses are then vetted and approved by each site manager.
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i-Benchmark compliance reporting suite
i-Benchmark’s allows you to view and download all reports from its built in reporting platform. The reporting platform allows users to drill down or through to key information associated with CQC compliance. All reports are available through the i-Benchmarks’ CQC Compliance Portal. Reporting can be deployed to company, brand, site and team level; therefore, offering a complete ‘at-a-glance’ suite of reports to a more verbose low level collection that details how well each level or area is performing. Reports can be exported to a variety of formats for further analysis if required. You can use the reports to track staff progress alongside an audit history of each individual’s response submission. This provides invaluable insight into how well their performance is progressing within a compliance team. Any issues with task allocation and latency of response can be picked up in your weekly compliance meeting.
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Expert guidance and support
You realise the importance of attaining an excellent CQC rating for your sites. We are here to help guide you through the challenges faces with preparing each site for an inspection. We have dozens of interviews with industry experts all viewable using our built in video player. We also offer useful expert guidance tips for each prompt you need to submit. This will ensure that your responses are exactly what the CQC inspectors are looking for when an CQC site inspection takes place.
- Hospitals Covering NHS trusts and independent hospitals across England.
- Care Homes All residential and nursing homes.
- DentistsCovering all dental services.
- In the communityServices surrounding care and support in the community.
- ClinicsCovering family planning and clinics.
- GPs and doctors GP practices, walk-in centres and out-of-hours services.
- Services in your home Home care agencies, mobile doctors and phone services.
- Mental health Community services including those for detained patients.
Still got questions?
If you are still unsure about whether our CQC compliance software is a best fit for your organisation, please call us on 0191 234 22 33 and one of our agents will help answer any questions you may have.
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Don’t be afraid of the CQC Inspection, be proud to demonstrate your good work to the Compliance Inspectors, but above all having peace of mind that everything is up to date.
James McQuillin - former CQC National Training Manager